Privacy Policy – Paul Radio Stores

At Paul Radio Stores, we respect the privacy of our customers and website visitors. This Privacy Policy explains generally how personal information may be collected, used and protected when you visit our website, contact us or purchase products from us.

1. Information We May Collect

Depending on how you interact with our website, we may collect information such as:

• Name
• Mobile number
• Email address
• Billing and shipping address
• Order and purchase information
• Payment-related transaction information
• Customer enquiries and communications
• Device, browser and website usage information where applicable

We collect information that is reasonably necessary to process orders, communicate with customers and operate our online services.

2. How We Use Your Information

Information may be used to:

• Process and fulfil orders
• Arrange shipping and delivery
• Provide invoices and transaction information
• Communicate regarding orders
• Respond to enquiries
• Provide customer support
• Handle eligible returns, refunds or warranty-related requests
• Improve our website and customer experience
• Prevent fraudulent or unauthorized transactions
• Meet applicable legal, accounting and regulatory requirements
• Send promotional communication where permitted and appropriate

3. Payment Information

Online payments may be processed through third-party payment service providers.

Sensitive payment credentials handled directly by such providers are subject to their respective privacy and security practices. Customers should review the relevant payment provider’s terms where appropriate.

4. Sharing of Information

We do not sell customers’ personal information.

Information may be shared where reasonably necessary with service providers involved in fulfilling an order or operating our business, such as payment processors, courier and logistics companies, website service providers and professional advisers.

Information may also be disclosed where required by applicable law or lawful governmental authority.

5. Cookies & Website Technologies

Our website may use cookies or similar technologies to support website functionality, remember preferences, understand website usage and improve the browsing experience.

Third-party services integrated with the website may also use cookies according to their own policies.

6. Data Security

We take reasonable measures to protect personal information from unauthorized access, misuse, alteration or disclosure.

However, no internet-based transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

Personal information may be retained for as long as reasonably necessary to fulfil the purposes for which it was collected, maintain transaction records, provide customer service and comply with applicable legal or accounting obligations.

8. Customer Rights

Depending on applicable law, customers may have rights concerning their personal information, including requesting access, correction or deletion in appropriate circumstances.

Customers may contact us regarding privacy-related requests using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. Paul Radio Stores is not responsible for the privacy practices or content of websites operated independently by third parties.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business practices or applicable requirements.

Contact Us

For privacy-related questions or requests, contact:

Paul Radio Stores
Email: paulradio2017@gmail.com
Phone: +91 9748269340
Website: www.paulradio.in