Shipping Policy – Paul Radio Stores

At Paul Radio Stores, we aim to process and dispatch customer orders safely and efficiently. This Shipping Policy explains the general conditions applicable to orders placed through our online store.

1. Order Processing

Orders are processed after successful order verification and, where applicable, payment confirmation.

Processing time may vary depending on product availability, order volume, weekends, public holidays and other operational factors.

2. Shipping Locations

We ship to serviceable locations through available courier and logistics partners.

Delivery availability may depend on the customer’s PIN code, product type and courier serviceability.

3. Shipping Charges

Shipping charges, where applicable, may depend on factors such as:

• Delivery location
• Product weight and dimensions
• Order value
• Shipping method
• Courier charges

Applicable shipping costs will normally be displayed during checkout or communicated before order confirmation where necessary.

4. Estimated Delivery

Delivery time varies according to the destination, courier service, product availability and external circumstances.

Any delivery estimate provided is an expected timeframe and should not be treated as an absolute guarantee.

Delays may occasionally occur because of weather conditions, transportation disruptions, strikes, public holidays, courier operational issues or other circumstances beyond our reasonable control.

5. Tracking Information

Where tracking is available, customers may receive courier or shipment details after dispatch.

Tracking information may take some time to become active after the parcel has been handed over to the logistics provider.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, PIN code and contact number.

Paul Radio Stores cannot be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

7. Receiving Your Package

Customers are encouraged to inspect the external condition of the package at the time of delivery.

If the parcel appears significantly damaged or tampered with, please document its condition and contact Paul Radio Stores promptly.

For damage, shortage or incorrect-product claims, photographs and an unboxing video may be requested to help verify the issue.

8. Failed Delivery

If delivery fails because the recipient is unavailable, the address is incorrect or the customer refuses delivery without an eligible reason, additional shipping or re-dispatch charges may apply where permitted.

9. Shipping Delays

Once a shipment has been handed over to a courier company, delivery operations are also dependent on that service provider.

We will make reasonable efforts to assist customers if a shipment is significantly delayed or encounters a delivery problem.

Contact Us

For shipping or order-related assistance, contact:

Paul Radio Stores
Email: paulradio2017@gmail.com
Phone: +91 9748269340
Website: www.paulradio.in